Ignite OS module
GLOWRetention + Reputation
Keep the relationship working after delivery and turn one good customer into many.
Business outcome
Turn a completed job into reviews, referrals, repeat work, and durable customer value.
After a successful visit, request a review, offer a referral, and schedule the right recurring reminder.
Example · Recurring serviceGLOW CONTROL CENTER
Capabilities
Designed around the outcome.
Configured around the work.
Review and referral campaigns
Defined during discovery and connected to the people, approvals, data, and exceptions already inside your operation.
Thank-you journeys
Defined during discovery and connected to the people, approvals, data, and exceptions already inside your operation.
Reactivation
Defined during discovery and connected to the people, approvals, data, and exceptions already inside your operation.
Recurring service reminders
Defined during discovery and connected to the people, approvals, data, and exceptions already inside your operation.
Loyalty and memberships
Defined during discovery and connected to the people, approvals, data, and exceptions already inside your operation.
Reputation monitoring
Defined during discovery and connected to the people, approvals, data, and exceptions already inside your operation.
Customer follow-up
Defined during discovery and connected to the people, approvals, data, and exceptions already inside your operation.
Works with the stack
Connect what is useful.
Replace what creates friction.
Google reviewsEmail and SMSCustomer recordsMembership billing
See it in context
Try the GLOW demo.
Explore a sanitized interactive workflow with mock data, then add this module to your recommended system.